Cabs Terms & Conditions

This Site/ Application/ Services is/are operated /provided by ETO Motors Private Limited.

These terms and conditions ("User Terms") apply to Your visit to and use, of the Site whether through a computer or a mobile phone, the Service and the Application, as well as to all information, recommendations and or services provided to You on or through the Site, the Service and the Application. This document is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the "I ACCEPT" button, You are consenting to be bound by these User Terms. PLEASE ENSURE THAT YOU READ AND UNDERSTAND ALL THESE USER TERMS BEFORE YOU USE THE SITE. If You do not accept any of the User Terms, then please do not use the Site or avail any of the services being provided therein. YOUR AGREEMENT TO THESE USER TERMS SHALL OPERATE AS A BINDING AGREEMENT BETWEEN YOU AND ETO Motors Private Limited IN RESPECT OF THE USE AND SERVICES OF THE SITE.

our acceptance of the User Terms shall be deemed to include your acceptance of the privacy policy available at https://www.etomotors.com.

By accepting these User Terms, you also allow ETO Motors to send you promotional emails and SMS alerts from time to time.

1. DEFINITIONS

All of the defined and capitalized terms in these User Terms will have the meaning assigned to them here below:

2. ELIGIBILITY

You will be "Eligible" to use the Services only when You fulfil all of the following conditions:

3. REGISTRATION AND ACCOUNT

In case, You are unable to access Your Account, please inform Us at https://www.etomotors.com/contactus.html and make a written request for blocking Your Account. We will not be liable for any unauthorized transactions made through Your Account prior to the expiry of 72 (seventy two) hours after You have made a request in writing for blocking Your Account, and shall not have any liability in case of Force Majeure Event.

4. SERVICES

5. CONFIRMATION OF BOOKING

6. PAYMENT

You shall choose to pay for the Service Fee by either of the following four methods:

7. CANCELLATION POLICY

You agree and acknowledge that You may cancel Your request for a Vehicle from a Driver at any point of time subject to a Cancellation Fee as explained below:
In Auto/E-Rickshaw fee will be charged

8. USER VIOLATION OF USER TERMS

You shall not smoke and drink in the Vehicles or misbehave with the Driver or act in violation of Applicable Law. In the event You are found to be involved in the activities set out above, You shall be liable to pay a fine to us and we shall also have the right to terminate the Ride. In the event You fail to pay fine after the completion of the Ride, we may at our discretion, take such steps as may be available to us under Applicable Law. You shall also be blacklisted as a result of non-payment of the fine or misbehaving as the case may be, and in such event, Your Account may be terminated by ETO Motors.

9. CUSTOMER RELATIONSHIP MANAGEMENT

10. FORCE MAJEURE

We shall not be liable for any failure to perform any obligations under this User Terms, if the performance is prevented, hindered or delayed by a Force Majeure Event and in such case our obligations under this User Terms shall be suspended for so long as the Force Majeure Event continues.

11. INDEMNIFICATION

By accepting these User Terms and using the Service, You agree that You shall defend, indemnify and hold ETO Motors Pvt Ltd, TFS, their affiliates, their licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) Your violation or breach of any term of these User Terms or any Applicable Law or regulation, whether or not referenced herein; (b) Your violation of any rights of any third party, including the TPSPs \or (c) Your use or misuse of the Application or Service.

12. LIABILITY

13. APPLICATION LICENSE

14. CONTENT POSTED BY CUSTOMERS

15. INTELLECTUAL PROPERTY OWNERSHIP

16. LINKS

If permitted by ETO Motors, You may establish a hypertext link to the Site, provided that the link does not state or imply any sponsorship or endorsement of Your site by Us. You must not use on Your site or in any other manner any ETO Motors trademarks or service marks or any Content belonging to ETO Motors and appearing on the Site, including any logos or characters, without our express written consent. You must not frame or otherwise incorporate into another third party website or present in conjunction with or juxtaposed against such a website any of the content or other materials on the Site without our prior written consent.

17. TERM AND TERMINATION OF LICENSE AGREEMENT

18. INVALIDITY OF ONE OR MORE PROVISIONS

The invalidity of any term of these User Terms shall not affect the validity of the other provisions of these User Terms. If and to the extent that any provision of these User Terms is invalid, or is unacceptable in the given circumstances, a provision shall apply between the parties instead that is acceptable considering all the circumstances, taking into account the content and the purpose of these User Terms.

19. CONFLICT

In the event of any contradiction or inconsistency between this User Terms and any other agreement executed between You and ETO Motors, the terms of the User Terms shall prevail unless the exception has been expressly agreed to in writing by making reference to the relevant Clause sought to be modified under this User Terms.

20. DISCLAIMER

21. MODIFICATION OF THE SERVICE AND USER TERMS

22. NOTICE

23. ASSIGNMENT

You shall not assign Your rights under these User Terms without prior written approval of ETO Motors. ETO Motors can assign its rights under the User Terms to any affiliate.

24. APPLICABLE LAW AND DISPUTE RESOLUTION

These User Terms are subject to the laws of India. Any dispute, claim or controversy arising out of or relating to these User Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Site, the Service or the Application (collectively, "Disputes") the parties shall attempt to settle the same amicably, through negotiation and consultation at such offices of ETO Motors as ETO Motors may designate. In the event the dispute is not resolved internally between after at least 30 (thirty) days of negotiation, in good faith, the same shall be subject to binding and final arbitration in accordance with the Arbitration and Conciliation Act, 1996 as amended from time to time or in case the Arbitration and Conciliation Act, 1996 is no longer in force, as per any law relating to arbitration in force at the time of such reference. The reference shall be made to a sole arbitrator mutually appointed by ETO Motors and You. The place of the arbitration shall be Hyderabad, Telangana, unless otherwise mutually agreed by ETO Motors and You in writing. Subject to the above, any Dispute will be subject to the exclusive jurisdiction of courts in Hyderabad, India.